Maureen Murphy

Professional Experience

S&C ASSOCIATES — CONTRACT | SUN VALLEY, ID

Technical Writer May 2023 – December 2023

• Wrote how-to guides for civil engineering CAD software (Bentley MicroStation) and company SOP manuals.
• Created new website using GitHub Pages and Jekyll to host firm’s knowledge base articles and guides.

APPLE INC. | CUPERTINO, CA & REMOTE

Technical Writer June 2019 – April 2022

• Authored technical guidance and security articles for Apple’s information security website.
• Partnered with engineers and subject matter experts to develop deployment guidelines and security guidance for third-party software.
• Produced onboarding documentation, FAQs, how-to guides, and release notes for internal security applications.
• Followed a Docs-as-Code workflow, using Markdown, HTML, and GitHub to produce and publish content.
• Wrote emergency communication packages for critical zero-day exploits, including company-wide email alerts and customized mitigation plans.

Developer Communications Writer November 2016 – June 2019

• Wrote, edited, and maintained legal, technical, design, and concept-related developer communications for Apple’s twenty million+ developer community.

iOS App Reviewer June 2015 – November 2016

• Analyzed iOS apps for technical, content, and design compliance; provided written feedback to developers on how to resolve issues to launch their app on Apple’s App Store.

FREELANCE | TOKYO, JAPAN & REMOTE

Japanese Translator March 2012 – April 2015

• Translated technical content for international legal cases; localized mobile apps for the US market.